International Patient FAQs
Answers for patients travelling to SAL Hospital from abroad — appointments, costs, and what happens after you go home.
Best of CareFar from home, but never on your own
Travelling abroad for treatment asks a great deal of you.
You are making decisions about your health in an unfamiliar country, in a second language, often without the family and doctors you have always relied on. The medicine may be world-class — but that does not make the journey easy.
So we try to remove every uncertainty we can. Below are the questions our overseas patients ask most often, answered plainly. If yours is not here, our 24-hour hotline is answered by a real person, and we reply to every email within 48 hours.
24-Hour HotlineAppointments & medical queries+91 79 6611 5600
EnquiriesNot sure which doctor you need?+91 99251 95656
Email UsWe reply within 48 hoursinfo@salhospital.com
Making an Appointment
Booking from outside India.
Yes. Call our 24-hour hotline on +91 79 6611 5600, or email info@salhospital.com. We will respond to your query within 48 hours.
Same-day appointments are available. We know that when you have travelled a long way, waiting is the last thing you need.
That is very common — and it is exactly what we are here for. Contact us with as much detail about your condition as you can, and our staff will guide you to the right specialist.
Enquiries: +91 99251 95656 or info@salhospital.com
No. You do not need a referral to book an appointment with our doctors.
Please bring as much as you can — previous prescriptions, test results, scans, discharge summaries and a list of your current medicines.
The more complete your history, the sooner our specialist can reach a clear plan, and the less likely it is that tests will need repeating.
Yes, but you will be slotted into whatever timing is available, which can mean a long wait. We strongly encourage booking ahead — it saves you needless waiting after a long journey.
It depends on the complexity of the procedure, but surgery can usually be arranged within 3 to 5 days of your consultation, and sometimes sooner.
Costs & Payment
Understanding what you will pay.
Yes. We can arrange for a financial counsellor to give you an estimate before you come.
Please note that an estimate can change once the specialist has examined you, so a more detailed financial counselling meeting is held after your consultation with the doctor — before anything is committed.
[CLIENT TO CONFIRM — state clearly whether international patient tariffs differ from domestic rates, and if so, on what basis.]
[CLIENT TO CONFIRM — list accepted methods for international patients: credit card, wire transfer, foreign currency, etc.]
After Your Consultation
Reports, medicines and follow-up.
Let us know before you travel and we will arrange for your results to be sent to you. You do not need to delay your journey home.
Contact us on +91 79 6611 5600 or email info@salhospital.com, and we will respond within 48 hours.
Please do not stop or change a prescribed medicine on your own — speak to us first.